Faster, Smoother Ordering

TBC

Registered Users

2025

TBC

Scans per average weekday

2025

TBC

Orders per month

2025

Products used

Integrations

TBC

Client website

Client challenge

Pelican State brings the bold flavours of the Deep South to the UK, but as their popularity grew, so did the need for a more efficient ordering system. They wanted to reduce wait times, improve table service, and make takeaway orders as seamless as possible—without overcomplicating things for staff or customers.

What we did

With 5Loyalty, Pelican State introduced two key features to streamline service:

  • Click & Collect lets customers order ahead, skip the queues, and pick up their food hassle-free.
  • Order to Table allows diners to browse the menu, order, and pay directly from their phones, cutting out delays and improving the in-restaurant experience.

Impact

Since launching with 5Loyalty, Pelican State has seen an increase in online orders and a smoother flow of service in their restaurants. Customers appreciate the convenience, and staff can focus on delivering great food rather than managing long queues. By integrating smart ordering solutions, Pelican State has kept their service fast, efficient, and ready to grow.

Learn how you can boost business with 5Loyalty