My Account
A single screen that gives users control over their interactions with you, while you gain data and insights to shape your marketing campaigns.
Security for you and your customers
Ensure data protection compliance by enabling customers to manage their privacy and marketing preferences.
Bespoke features
- User profile management.
- Payment method management.
- Security and data integrity.
- Real-time synchronisation.
FAQs
Can I customise the My Account page for my customers?
Yes. You can tailor the My Account page in line with your branding via the Admin Panel. You can customise design, layout and all sections that are visible to customers.
Can I control what information customers can update in their account?
Yes, you can set which details customer can edit (eg phone number, email address) and which are locked (eg date of birth, for compliance and verification purposes).
How does the email verification process work for customers?
Once a customer registers, they receive a verification email. After confirming their email address, their account status is updated to ‘Verified’, ensuring the data is legitimate.
Can I manage customer marketing preferences?
Yes, you can offer customers the option to opt in/out of marketing communications. This is managed within the customer’s account, with all preferences stored in compliance with data protection laws.
How can I access and harness customer data and insights from My Account pages?
You can access customer data, purchase history, Loyalty Points and engagement insights via your Admin Panel. These will give you a richer understanding of customer behaviour so you can tailor campaigns accordingly.