A proven reward strategy to drive repeat business and increase customer retention.
Loyalty programs provide insights into customer behaviour, preferences, spending patterns and visit frequency.
It’s easy — there’s a dedicated section in your 5loyalty Admin Panel that has all the configurations related to Loyalty Points.
No, you have the option to exclude specific products from earning points via your Admin Panel.
No — we’ve set the value of a point at £0.01 (or local currency equivalent), which keeps things simple for your customers and increases the chances of them using the product. But of course you get to choose what percentage cashback your customers get on each purchase.
Loyalty Points can be applied to an order either as a discount or as a payment method, as you prefer. Your chosen method will be configured by us during the setup. (We can offer these options because we have a such a close integration with your POS system.)
Customers make decisions on where to spend their money on fine margins, particularly in areas of high competition. If a customer knows they are ‘getting something back’ for their purchase then it will highly increase their chances of choosing you over a competitor.
Not necessarily. As standard, any account which remains inactive (eg no online order or in-store scan) for 12 months will automatically be deleted from your program.
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