Fat Hippo Case Study

Boosting loyalty and streamlining ordering

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Registered Users

2025

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Scans per average weekday

2025

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Orders per month

2025

Products used

Integrations

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Client website

Client challenge

Fat Hippo, known for its indulgent burgers, wanted to improve customer retention and make ordering as seamless as possible. With a growing fan base, they needed a system that rewarded loyalty, simplified Click & Collect, and offered a frictionless digital experience.

What we did

Fat Hippo partnered with 5Loyalty to create a smoother, more rewarding customer journey:

Loyalty Points give customers an incentive to return, turning every meal into a step towards rewards.
Click & Collect makes ordering ahead effortless, reducing wait times and improving the takeaway experience.
Mobile Wallet stores loyalty points and payment details in one place, making repeat orders faster and easier.

Impact

Since implementing 5Loyalty, Fat Hippo has increased customer retention and enhanced the overall ordering experience. The streamlined process keeps customers coming back, while digital convenience ensures they can enjoy their favourite burgers with minimal hassle—whether dining in or on the go.

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Boosting loyalty and streamlining ordering

TBC

TBC

TBC

Products used

Integrations

Client website

Client challenge

What we did

Impact

Learn how you can boost business with 5Loyalty