Bill Pay

Just by scanning a qr code customers are now able to pay their bill and leave the restaurant! ‘Dine and Dash’ or ‘Bill Pay’ is here to stay and the 5lopyalty iteration is packed with useful features. 

The simple customer journey looks like this:

  1. Scan the tables QR code
  2. View your ‘tab’ or ‘bill’
  3. Decide whether you want to pay all yourself, or split by item or split with your fellow diners
  4. Add a tip
  5. Pay using your saved cards, credit/debit cards or by Google/Apple pay
  6. Leave!

Advantages for Restaurants

Increased table turnover:

Bill Pay can help restaurants to turn tables faster, as customers can pay and leave without having to wait for their server to bring the bill and process the payment. This can lead to increased revenue, as restaurants can serve more customers per shift. Save up to 10 minutes per table!

Improved customer service:

Bill Pay can free up servers to spend more time with their customers, as they do not have to spend as much time processing payments. This can lead to improved customer satisfaction and increased tips.

Reduced costs:

Bill Pay can help restaurants to reduce costs on labor and paper. With Bill Pay, servers do not have to spend as much time processing payments, and restaurants do not need to print paper receipts.

Improved data collection:

Bill Pay systems can collect valuable data about customer spending habits, which restaurants can use to improve their menus and marketing campaigns.

The Environment:

Bill Pay can help restaurants to reduce their carbon footprint by reducing the amount of paper they use.

Tips

Research shows that having allowing customers to pay for their Bill digitally can lead to an increase in tips by up to 12%.

Advantages for Customers

Convenience:

Bill Pay is more convenient for customers, as they can pay their bills without having to wait for their server or go to the cashier. This can be especially helpful for customers who are dining with children or who are in a hurry.

Speed:

Bill Pay can help customers to pay their bills faster, as they do not have to wait for their server to bring the bill and process the payment. This can be especially helpful for customers who are late for an appointment or who need to get back to work.

Accuracy:

Bill Pay systems can help to reduce the risk of errors in billing. With Bill Pay, customers can review their bills and make any necessary corrections before they pay.

Overall, Bill Pay offers a number of advantages for both restaurants and customers. It is a convenient, fast, accurate, and secure way to pay for restaurant meals.

Conclusion

Bill Pay is a rapidly growing technology that offers a number of advantages for both restaurants and customers. It is a convenient, fast, accurate, and secure way to pay for restaurant meals. Restaurants that implement Bill Pay can expect to see increased table turnover, improved customer service, reduced costs, increased security, and improved data collection. Customers can expect to benefit from Bill Pay by experiencing convenience, speed, accuracy, security, and transparency.

Frequently asked questions

All our Bill Pay transactions will go through our payment provider Stripe and paid into your nominated account weekly.

Our payment rates change often given the changing online payment landscape, please fill in a contact form to book a demo to find out our latest rates. Payments made through Bill Pay are considered 'online' payments and not 'in person' payments and so tend to be more expensive.

Refunds can be offered through the 5loyalty admin panel, just like all takeaway orders.

No, customers are able to pay and check out using 'guest mode', this helps th customer pay with as little friction as possible.

Want to know more?

Book a demo today and see how we can help you:

  • Increase customer engagement and loyalty
  • Boost sales and improve margins
  • Reduce costs and streamline operations
  • Get a personalized demo from one of our experts and learn more about how our platform can help you achieve your goals.