Enhancing customer experience

TBC

Registered Users

2025

TBC

Scans per average weekday

2025

TBC

Orders per month

2025

Products used

Integrations

TBC

Client website

Client challenge

The Pizza Room, a neighbourhood favourite for quality handmade pizzas, wanted to offer a smoother, more rewarding experience for its customers. They needed a way to streamline ordering, boost customer retention, and encourage referrals—all while keeping things simple for staff and customers alike.

What we did

With 5Loyalty, The Pizza Room introduced a seamless digital experience that keeps customers coming back:

  • Click & Collect allows customers to order ahead and pick up their pizzas without waiting.
  • Order to Table makes dining in more convenient by letting customers order directly from their phones.
  • Loyalty Points & Stamp Cards reward regulars and encourage repeat visits.
  • Refer a Friend drives new customer growth by turning happy diners into brand advocates.
  • Mobile Wallet stores points, rewards, and vouchers in one place, eliminating the need for physical cards.
  • eGift Vouchers give customers an easy way to share their love for The Pizza Room.

Impact

Since launching 5Loyalty, The Pizza Room has seen higher engagement from existing customers and an increase in referrals. By making ordering easier and rewarding loyalty, they’ve created a better customer experience while driving more repeat business.

Learn how you can boost business with 5Loyalty