Loyalty programs provide insights into customer behaviour, preferences, spending patterns, and visit frequency.
There is a loyalty config section in the 5loyalty admin panel that has all the configurations related to points.
No, there is a section in the loyalty config section that allows you to exclude specific products from accruing points.
Unfortunately no, we have set the value of a point to £0.01 (or the local currency equivalent), this makes it simple for your customers and increases the chances of them using the product. What you get to decide is what percentage cashback your customers get once they’ve made a purchase.
Because we have a such a close integration with your POS system, points can be applied to an order either as a discount or as a payment method. This is something that is configured by us during the setup.
Customers make decisions on where to spend their money on fine margins, particularly in areas of high competition. If a customer knows they are ‘getting something back’ for their purchase then it will highly increase the chances of a customer choosing your establishment over another.
Not necessarily, a standard 5loyalty function is that any account which remains inactive (no online order or in-store scan) for 12 months will automatically be deleted.
