Customer feedback can help identify areas to improve customer experience, making customers more likely to return.
A nominated email address (or addresses) will be notified when a customer fills out a customer feedback form. The feedback will appear in your admin panel.
No! Our Feedback module keeps feedback out of the public domain and allows you to deal with your customer directly.
Our system allows you to compensate your customer directly if you feel like it’s deserved; you can allocate ‘bonus’ points to your customer or even select a reward for them that will automatically get added to their Loyalty and Rewards section.
