A seamless dining experience at scale

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Registered Users

2025

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Scans per average weekday

2025

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Orders per month

2025

Products used

Integrations

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Client website

Client challenge

Cambridge Street Collective is a dynamic food hall that brings together independent chefs, emerging culinary talent, and a diverse community of food lovers. With multiple vendors and a high volume of customers, they needed a digital solution to streamline ordering, improve transaction speed, and enhance the guest experience.

What we did

5Loyalty partnered with Cambridge Street Collective to power a frictionless ordering and payment system tailored to their unique setup.

  • Multi-Venue Ordering enables customers to mix and match dishes from different vendors in a single transaction, making ordering more convenient.
  • Counter Pickup reduces congestion and wait times by allowing guests to order ahead and collect their meals when ready.
  • eGift Vouchers give customers an easy way to share the Collective’s diverse food experiences, driving engagement and repeat visits.
  • Top-Up Cards provide a cashless, prepaid option that simplifies group dining and encourages loyalty.

Impact

Since implementing 5Loyalty, Cambridge Street Collective has improved service efficiency, increased customer spend, and created a smoother dining experience. The platform’s seamless integration ensures vendors can focus on food while guests enjoy a hassle-free way to order, pay, and return.

Learn how you can boost business with 5Loyalty