Streamlining multi-vendor ordering

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Registered Users

2025

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Scans per average weekday

2025

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Orders per month

2025

Products used

Integrations

TBC

Client website

Client challenge

Time Out Market brings together top chefs, restaurants, and bars in vibrant food halls across the world. With multiple vendors operating under one roof, managing customer flow and payments efficiently was a challenge. Long queues, fragmented ordering systems, and separate transactions across vendors created friction in the customer experience. Time Out Market needed a seamless, scalable solution to improve service speed and operational efficiency.

What we did

5Loyalty provided a fully integrated ordering and payment platform, enabling Time Out Market to simplify operations while enhancing the guest experience.

  • Click & Collect and Counter Pickup allow customers to order ahead and pick up their food without waiting in line.
  • Multi-Venue Ordering enables guests to browse and purchase from different vendors in a single transaction.
  • Mobile Wallet streamlines payments, storing customer details, loyalty rewards, and offers in one place.
  • Event & Top-Up Cards provide a cashless, preloaded payment solution for guests and businesses.

Impact

With 5Loyalty, Time Out Market has significantly reduced queue times, increased order volume, and improved vendor operations. The platform’s frictionless ordering and payment system have driven higher revenue and enhanced the overall guest experience.

Learn how you can boost business with 5Loyalty