Privacy Policy for the 5loyalty Platform
This Privacy Policy explains how we collect, use, and disclose information that we obtain from end-users of our loyalty platform (the “Platform”).
Collection of Information
We collect personal information and data from end-users of the Platform on behalf of the merchant that has contracted with us. The types of personal information and data we collect may include:
- Name, address, and other contact information
- Email address
- Company name
- Payment information
- Usernames and passwords
- Customer relationship data
We collect this information through the Platform itself or through other means, such as email or telephone.
Use of Information
We use the personal information and data we collect for the following purposes:
- To provide and maintain the Platform
- To process payments and facilitate transactions
- To communicate with end-users and respond to inquiries and requests
- To analyze and improve the Platform and our services
- To comply with legal and regulatory requirements
- We may also use the personal information and data for other purposes with the consent of the end-user.
Disclosure of Information
We may disclose personal information and data to third parties in the following circumstances:
- To service providers who perform functions on our behalf, such as payment processing and customer service
- To comply with legal and regulatory requirements or to respond to lawful requests and legal process
- To protect our rights and property, including to investigate and prevent fraud and other illegal activities
- In connection with a sale, merger, or other business transaction involving our company
Data Security
We take reasonable measures to protect the personal information and data we collect from end-users from unauthorized access, use, and disclosure. We use a combination of physical, technical, and administrative safeguards to protect personal information and data.
Data Retention
We retain personal information and data for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory requirements, and to enforce our agreements.
Your Rights
You have certain rights regarding your personal information and data, including:
- The right to access the personal information and data we hold about you
- The right to correct or update your personal information and data
- The right to request that we delete your personal information and data
- The right to object to the processing of your personal information and data
- The right to request that we restrict the processing of your personal information and data
- The right to receive your personal information and data in a structured, commonly used, and machine-readable format
To exercise these rights, please contact us using the contact information below.
Changes to this Policy
We may modify this Privacy Policy from time to time, in our sole discretion, by posting a revised version on the Platform. Your continued use of the Platform after the effective date of any such modification constitutes your acceptance of, and agreement to be bound by, the modified Privacy Policy.
Contact Information
If you have any questions or comments about this Privacy Policy, please contact us at support@5loyalty.com.
By using the Platform, you agree to the collection, use, and disclosure of your personal information and data as set forth in this Privacy Policy.